We’re incredibly proud of the relationships we build with every client. What sets Velero Deck Designs apart is our commitment to treating your project like it’s our own, from the first 3D rendering to the final board placement. Our clients consistently praise our attention to detail, clear communication, and the care we put into every outdoor space we create. Don’t just take our word for it, see what our clients have to say below.
Trustindex verifies that the original source of the review is Google. I had an overall positive experience with Velaro Deck Designs. From start to finish, the team showed great problem-solving skills and a real commitment to getting the job done right. They went above and beyond, exceeding my expectations on both the quality of work and the delivery of the final product. The craftsmanship and attention to detail truly stand out, and I couldn’t be happier with the results. Highly recommend!Posted onTrustindex verifies that the original source of the review is Google. Diego and his team did a masterful job on our deck project. He handled all our questions; Was patient with us when we changed our minds and guided us through the entire process. Would definitely use them again for another exterior project.Posted onTrustindex verifies that the original source of the review is Google. 202310-202411 My overall experience was good, but could have been better. I found Velero on Facebook, and saw that one of the Google Reviews was left by a former co-worker. The patio and deck are beautiful, and I love them. My overall experience would have been better if the crew was paying more attention to details, and there was quality control on the material before installation. Alejandro was very patient and didn’t rush me into signing the contract. He promptly answered all my questions. Once the contract was signed, I really appreciated Alejandro helped me pick out the color and the material for the deck and concrete patio as well as put together the package needed to get HOA approval. Because of my pets, I went with the MoistureShield CoolDeck Meridian in Catalina for the deck floor. My HOA disapproved the white with black railing and requires natural color. Alejandro recommended Trex Transcend Railing in the Vintage Lantern. The old deck, new deck and patio were done superfast. During my inspection, many of the Trex railing were damaged. They were supposed to be brand new, and the condition looked as though it was purchased at the discounted section for damaged items. I can’t believe Jamie and his crew didn’t notice the damages during installation. They submitted a warranty claim with Trex, and because it was taking a long time, Velero took the initiative to purchased replacements for reimbursement later. When pouring the concrete, my fence which was recently powerwashed and sealed were not covered/protected, and there were small spots of on my fence. Alejandro said that it is expect to happen, and if I knew, I would have requested large plastic sheets to cover the fence, something that they should have done. I am very patient and too nice. I allowed Jamie to come by to do minor repairs at his convenience, not thinking that would take up the 1 year warranty period. Sometimes the crew didn’t show up at appointment time, and sometimes they showed up randomly. It’s probably because I was being too flexible with them. At least the work was got done. They had to take down my gate to cut to accommodate the elevated patio, and the gate kept leaning ever since making it difficult to open and the bottom scraping the patio as it opens. Jamie was very nice to try to fix it a few times, but it continued to lean. I had to hire someone to fix it. The deck has lights installed, and there was no instruction booklet provided. I had to ask Jamie how to use it and also looked online for the instruction manual. The gate at the top of the stairs was custom built by Jamie. I like that it matches the rest of the deck, but it kept sagging because of the heavy 4x4 was used inside the post. I recommend cutting it to reduce its size weight, and it seemed to help. When I was walking up the stairs with the gate closed, I noticed that the bottom of the gate was not even to the deck floor. Lastly, I was using a high pressure nozzle to wash the concrete patio where my dog, who is sick, defecated, and the concrete patio started chipping. Alejandro was supposed to inquire with the company that installed the concrete patio, and I still haven’t heard back. I have decided to just take it as it, and have someone to try to repair it and put a garden over the area to cover it up.Posted onTrustindex verifies that the original source of the review is Google. Our experience with Velero was nothing short of amazing. From the design process to construction and final inspections, communication was always on point. Diego was always accessible, answered all our questions promptly and kept us informed on progress proactively and accurately. The construction team is fantastic, professional, polite, and go the extra mile to ensure you are satisfied. Framing construction was impressive and far exceeding our expectations. The design selection was considerable, yet made easy by Diego’s experience in concept design. I highly recommend Velero for your deck, patio and porch projects. Trustworthy company with a solid team delivering a spectacular product!Posted onTrustindex verifies that the original source of the review is Google. Great price, excellent communication, exceptional work, and a blend of top-tier professionalism with personalized service. We contracted Velero to complete a backyard project that another contractor failed to do. From start to finish, the experience was great, especially the communication (which is rare these days) — they kept us informed every step of the way and were always quick to respond or accommodate us. We highly recommend Velero to anyone looking for a reliable/trustworthy company that provides quality work and take advantage of the LOCO tax. We couldn’t be happier with the results and will definitely use them for future projects. Thank you for bringing our backyard to life!Posted onTrustindex verifies that the original source of the review is Google. Absolutely Love the results of our front porch renovation.Posted onTrustindex verifies that the original source of the review is Google. Velero Deck Designs was a great choice. They provided a detailed and competitive quote (compared to six others), were professional and friendly, and did amazing work. It took them only two days to screen in our existing porch, and it looks amazing!Posted onTrustindex verifies that the original source of the review is Google. Outstanding Experience with Velero Screen and Porch! From the very first meeting with Alejandro to the final finishing touches, our experience with Velero Screen and Porch was nothing short of exceptional. As a small, family-owned business, they bring a personal touch that is hard to find these days. The owners (Diego and Jamie) were fully hands-on throughout the entire process, ensuring every detail met the highest standards. Their team—both employees and contractors—were friendly, courteous, and highly skilled, making the entire project smooth and stress-free. The craftsmanship and attention to detail were top-notch, and we couldn’t be happier with the final result. It's now my favorite spot in the house! If you’re looking for a company that truly cares about their work and their customers, Velero Screen and Porch is the one to choose! Highly recommended!Posted onTrustindex verifies that the original source of the review is Google. Diego and his team were absolutely fantastic to work with! We had a closed-in porch installed with vinyl windows, and the entire project exceeded our expectations. From start to finish, the process was smooth, professional, and stress-free. We highly recommend Velero for anyone looking to enhance their deck or patio!Posted onTrustindex verifies that the original source of the review is Google. We had great experience with Velero Decks. Right from planning and creating model layout for the screened porch till end of the project everything was perfect and delivered on-time. Alejandro coordinated well with us and politely clarified all our queries. Excellent and dedicated Team !!
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